OUR TRACK RECORD.

Since 2004, more than 150 businesses have achieved greater results from Customer Relationship Management (CRM) software than they ever dreamed possible thanks to our dedicated team at Northwest DataDesigns, Inc.

Our team of experts use their skills in systems design and change management to help clients identify their CRM needs and skillfully remove road blocks to implementation. We help businesses easily transition to their new  system, and we’ll help you maximize your investment through planning and implementation as well as customization where needed.

Our reason for being in business is simply to help you achieve your goals.

OUR TRACK RECORD.

Since 2004, more than 150 businesses have achieved greater results from Customer Relationship Management (CRM) software than they ever dreamed possible thanks to our dedicated team at Northwest DataDesigns, Inc.

Our team of experts use their skills in systems design and change management to help clients identify their CRM needs and skillfully remove road blocks to implementation. We help businesses easily transition to their new  system, and we’ll help you maximize your investment through planning and implementation as well as customization where needed.

Our reason for being in business is simply to help you achieve your goals.

Passionate About Business-Process Solutions.

Founder and President Heather Parkinson can’t imagine having any more fun than helping businesses improve through business-process solutions. Heather’s idea of a great day is helping generate a huge difference for her clients in a very short time. Because she’s extremely creative, well-connected to the IT world, and passionate about business, you can count on Heather and the Northwest DataDesigns team to be in your corner every step of the way. They can make informed client recommendations on many products that can improve your business in addition to CRM software.

Passionate About Business-Process Solutions.

Founder and President Heather Parkinson can’t imagine having any more fun than helping businesses improve through business-process solutions. Heather’s idea of a great day is helping generate a huge difference for her clients in a very short time. Because she’s extremely creative, well-connected to the IT world, and passionate about business, you can count on Heather and the Northwest DataDesigns team to be in your corner every step of the way. They can make informed client recommendations on many products that can improve your business in addition to CRM software.

Education and Certifications.

Heather Parkinson’s Bachelor of Science degree from Central Washington (State) University is in Political Economics, and her MBA from University of the Pacific (Stockton, CA), has an emphasis in organizational development. She has in-depth experience in systems design and change management garnered as the global transportation manager for Starbucks. She lead business requirements definition and implementation for major systems, and developed process reporting for divisional performance metrics and root cause analysis.

Heather is a Certified CRM Consultant. She stays ahead of the curve on  products and new releases by regularly attending partner training.

Carla Shoen graduated from the University of Alaska (Fairbanks) with a Bachelor of Arts in Business Administration. Carla has been an  Certified Consultant since 1998. She is also a Certified Microsoft Professional in Microsoft Access (database software), is certified with Crystal Reports (reports software), and has a certificate in Visual Basic (a popular programming language).

Carla has trained thousands of  users in classrooms and at their workplace. She has a knack for helping people to easily learn how to navigate through  quickly and efficiently.

Nick Logan graduated from Rose-Hulman Institute of Technology with a Bachelor of Science in Electrical Engineering. Nick stared his career with the United States Army where he served as a Communication Engineer managing mobile communication sites overseas. He was promoted to Operation Manager for communication sites in Kuwait as well as a ranking Captain. After serving eight years with the US Army Nick joined Lockheed Martin Kuwait as the Director of Information Technology where he responsible for software, hardware and firewall security support for 3000 personnel. Nick’s skills also include network engineering, systems administration, LAN/WAN and Active Directory. Nick helps Northwest Data Designs clients. ensure successful implementations by ensuring the best possible systems solutions. Nick also provides ongoing systems support to clients who do not have in-house IT staff.

Improving Business Processes Boosts Productivity and Results.

Contact us today to discover how simple business process improvements can help your sales and customer service employees become more productive and improve customer service without working harder.

Contact Us

Education and Certifications.

Heather Parkinson’s Bachelor of Science degree from Central Washington (State) University is in Political Economics, and her MBA from University of the Pacific (Stockton, CA), has an emphasis in organizational development. She has in-depth experience in systems design and change management garnered as the global transportation manager for Starbucks. She lead business requirements definition and implementation for major systems, and developed process reporting for divisional performance metrics and root cause analysis.

Heather is a Certified CRM Consultant. She stays ahead of the curve on  products and new releases by regularly attending partner training.

Carla Shoen graduated from the University of Alaska (Fairbanks) with a Bachelor of Arts in Business Administration. Carla has been an  Certified Consultant since 1998. She is also a Certified Microsoft Professional in Microsoft Access (database software), is certified with Crystal Reports (reports software), and has a certificate in Visual Basic (a popular programming language).

Carla has trained thousands of  users in classrooms and at their workplace. She has a knack for helping people to easily learn how to navigate through  quickly and efficiently.

Nick Logan graduated from Rose-Hulman Institute of Technology with a Bachelor of Science in Electrical Engineering. Nick stared his career with the United States Army where he served as a Communication Engineer managing mobile communication sites overseas. He was promoted to Operation Manager for communication sites in Kuwait as well as a ranking Captain. After serving eight years with the US Army Nick joined Lockheed Martin Kuwait as the Director of Information Technology where he responsible for software, hardware and firewall security support for 3000 personnel. Nick’s skills also include network engineering, systems administration, LAN/WAN and Active Directory. Nick helps Northwest Data Designs clients. ensure successful implementations by ensuring the best possible systems solutions. Nick also provides ongoing systems support to clients who do not have in-house IT staff.

Improving Business Processes Boosts Productivity and Results.

Contact us today to discover how simple business process improvements can help your sales and customer service employees become more productive and improve customer service without working harder.

Contact Us