Heather Parkinson’s Bachelor of Science degree from Central Washington (State) University is in Political Economics, and her MBA from University of the Pacific (Stockton, CA), has an emphasis in organizational development. She has in-depth experience in systems design and change management garnered as the global transportation manager for Starbucks. She lead business requirements definition and implementation for major systems, and developed process reporting for divisional performance metrics and root cause analysis.
Heather is a Certified CRM Consultant. She stays ahead of the curve on products and new releases by regularly attending partner training.
Carla Shoen graduated from the University of Alaska (Fairbanks) with a Bachelor of Arts in Business Administration. Carla has been an Certified Consultant since 1998. She is also a Certified Microsoft Professional in Microsoft Access (database software), is certified with Crystal Reports (reports software), and has a certificate in Visual Basic (a popular programming language).
Carla has trained thousands of users in classrooms and at their workplace. She has a knack for helping people to easily learn how to navigate through quickly and efficiently.
Nick Logan graduated from Rose-Hulman Institute of Technology with a Bachelor of Science in Electrical Engineering. Nick stared his career with the United States Army where he served as a Communication Engineer managing mobile communication sites overseas. He was promoted to Operation Manager for communication sites in Kuwait as well as a ranking Captain. After serving eight years with the US Army Nick joined Lockheed Martin Kuwait as the Director of Information Technology where he responsible for software, hardware and firewall security support for 3000 personnel. Nick’s skills also include network engineering, systems administration, LAN/WAN and Active Directory. Nick helps Northwest Data Designs clients. ensure successful implementations by ensuring the best possible systems solutions. Nick also provides ongoing systems support to clients who do not have in-house IT staff.